In collaboration with the other shared central services, it coordinates strategic planning initiatives and the development of indicators aimed at institutional monitoring.
It is structured in several complementary areas: Secretary's office, Internal Communication, Insurance Desk, Governance Support, Monitoring and Institutional Projects Office, Legal Service and International Office.

The main results ensured through its work are:

• guaranteeing the function of interaction between the various departments and affiliated schools;
• operational support in the development of projects for the benefit of the whole institution;
• coordination of work on updating and monitoring institutional strategy and coordinated management of institutional indicators;
• service orientation and proactivity in handling requests and transmission of information by the main offices of the cantonal and national institutions of the Swiss university environment.