Improving anticipation and social inclusion in living labs for smart city governance

How can people be encouraged to use cars less, and instead go by public transport, bicycle or on foot?

In the European ERA-NET SmarterLabs project, involving the cities of Brussels (BE), Maastricht (NL), Graz (AT) and Bellinzona (CH), we are experimenting an inclusive and participatory approach to promoting the introduction of innovative technologies (“smart city”) into the mobility and transport sector.
Each city tests a smart laboratory in the mobility field, actively engaging its citizens: in Brussels the participants are given mobile devices for measuring air quality in the most heavily-congested zones, while in Maastricht and Graz they are co-designing a new inter-modal public transport hub: the new railway station and a major stop on the city tram network.

In Bellinzona, in the Bellidea laboratory, approximately forty citizens co-designed a smartphone app aimed at promoting a more sustainable form of mobility.   
Research groups at the local universities of Brussels, Maastricht, Graz and SUPSI are closely monitoring the dynamics of these participatory processes, with the aim of understanding how to facilitate the large-scale diffusion of laboratory-tested innovations, and at the same time ensure a high level of social inclusion.