Advanced Human-Computer Interaction

Head: Daniele Puccinelli

The massive uptake of smartphones and the rise of ubiquitous connectivity have redefined the role of computing in our lives. At the same time, Human-Computer Interaction has also evolved to deliver systems that are user-friendly by design. The research area on Advanced Human-Computer Interaction focuses on the design, implementation, and evaluation of computer systems for people to interact with. Within this research area, ISIN focuses on two specific research directions: the design of novel human-machine interfaces that can boost the user experience, and the application of Natural Language Processing to streamline human-computer interaction.

Specialty units:

  • Human-machine Interfaces
  • Applied Natural Language Processing

Applied Natural Language Processing

Contact person: Daniele Puccinelli

In recent years, Natural Language Processing (NLP) has made a huge leap forward fueled by the involvement of large tech industry stakeholders. The practitioner community is benefiting greatly from the rapid rate of advancement of NLP research, and exciting opportunities for new applications are opening up. By staying abreast of the rapid evolution of NLP, we are able to propose and integrate cutting-edge solutions in a wide array of applications, whose common denominator is value extraction from text.


  • Text analytics
  • Applications of word embeddings
  • NLP applications to education and digital health
  • NLP support to studies in linguistics

Recent related research projects:

  • BOOST (2019-21): Boosting the SkillGym User Experience with Advanced Natural Language Understanding, with Lifelike SA and the Swiss AI Lab (IDSIA), funded by Innosuisse
  • TITAN (2019-20): TrIgger Tools and Algorithms in the management of chronically ill home care patieNts, with SUPSI-DEASS, SUPSI-DFA, and FFHS, supported by SUPSI’s competitive research fund
  • LIFELIKE (2016-18): Behavioural Simulator for Professional Training based on Natural Language Interaction (LifeLike), with Lifelike SA and University of Zurich, funded by CTI
  • CORPAX (2016-18): Corpax: Collaborating while communicating, funded by CTI